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Waking Night Housing Support Worker

Job description and person specification
Job application
Application guide
Recruitment of ex-offenders policy

Salary Grade: Point 3, £21,085 rising incrementally to Point 6, £21,968 per annum

Location: Southend-on-Sea

Contract type: Permanent

Hours: Full Time (37 Hours / Variable Shifts overnight covering weekdays and weekends)

Job Ref: HSW1


Please send CVs to

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is Southend-on-Sea’s leading homelessness charity. On average we help around 1,000 local people every year to overcome or avoid homelessness. In addition to providing essential short-term emergency shelter, food, clothing and washing facilities, we work to identify the root causes of homelessness, creating tailored support for each person’s circumstances. We achieve success by providing structure, purpose and training opportunities, and by providing longer-term supported housing, empowering people to take steps to leave homelessness behind and ultimately live independently in the community.


Are you a motivated and passionate individual looking to make a real difference in your local community?  If so, we would love you to join our housing management team as a Waking Night Housing Support Worker.

To be considered for this role you will need to:


  • Support the work of the project by ensuring that the residents are safe and secure through the provision of overnight waking cover.


  • Ensure that safeguarding and addressing any immediate needs of the residents is paramount to service delivery.


  • Ensure residents receive a welcoming, supportive and positive experience that gives them the time and space to adjust to a home environment.


  • Carry out other project tasks at the direction of the manager – please note that all projects will have some form of cleaning activities.


  • Take personal responsibility for feeding back to colleagues/managers any information or comments that would contribute to ensuring the service is relevant and responsive. 



Closing Date: Ongoing


HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part time employees).


HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme. Employees will also become members of the non-contributory HARP Death In Service scheme. Full details of the schemes can be given on request.


If you would like to discuss this opportunity, the shift patterns or any other aspect of the role please contact Adele Morton, Team Manager on 01702 602913.

For full details and to apply, please download the job description/person specification above and click the apply now button to start your application, or submit your CV to 

HARP is an active member of the “Homes for Cathy” group of housing associations, which is committed to providing services to tackle homelessness.

Charity No: 1098126             

Registered Provider of Social Housing no.4742

HARP is an Equal Opportunities Employer

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