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Team Manager Rough Sleeper Services (Direct Access)

Job description and person specification
Application guide
Recruitment of ex-offenders policy

Salary: 26 - 31 £33,909 to £38,261

Location: Southend-on-Sea

Contract type: Permanent.

Hours: Permanent at 37 hours per week

Job ref: C2TM01

 

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is a growing Southend-on-Sea based Charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives. Each day our staff and volunteers work with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to over 1,000 lives every year.

As a charitable registered provider of short-term social housing operating in Southend-on-Sea, we believe everyone should have a home of their own. At times individuals may require support from HARP and other agencies to maintain a tenancy and avoid a return to homelessness.

We are looking for an energetic and engaging Team Manager in our direct access service who is ambitious, positive and forward thinking to join the HARP housing management team and lead on the development and growth of HARP’s Supported Housing services in Southend-on-Sea. Reporting to the Service Manager for Housing (Low to Medium Needs), the ideal candidate will have: 

 

  • An understanding of and substantial experience of working face to face with vulnerable people

  • Substantial experience working in the homelessness field sector or supported housing environments

  • Experience in leading, managing and developing staff

  • Ability to establish trust and maintain a good rapport with residents when carrying out advice/support work; including the ability to identify and raise concerns regarding safeguarding

  • Ability to stay focused and efficient in the face on changing priorities     

  • Experience of working with a range of stakeholders and partnership working

 

HARP will provide you with excellent support and training to carry out your role effectively and to develop your career. Our benefits package includes 25 days annual leave, plus Bank Holidays, a contributory pension scheme through The People’s Pension and a Death in Service Benefit. HARP will make a contribution to the pension and you will also be required to make a contribution.

For full details, please download the job description/person specification.

Closing Date: Friday 16th February 2024 - noon

Short listing Day: Friday 16th February 2024 (PM).

Interview Day: Friday 23th February 2024.

 

HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part-time employees).

 

HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme. Employees will also become members of the non-contributory HARP Death In Service scheme. Full details of the schemes can be given on request.

 

If you would like to discuss this opportunity, please contact Ruth Fordham on 01702430696

For full details and to apply, please download the job description/person specification on our website and submit your CV with a covering letter covering how you meet the person specification to recruitment@harpsouthend.org.uk 

HARP is an active member of the “Homes for Cathy” group of housing associations, which is committed to providing services to tackle homelessness.

Charity No: 1098126                  

Registered Provider of Social Housing no.4742

HARP is an Equal Opportunities Employer

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