Team Manager

Job description and person specification
Job application
Application guide
Recruitment of ex-offenders policy

Salary Grade: Point 26, £30,451 rising incrementally to Point 30, £33,782 

Hours: Full-Time (37 Hours / 5 Days per week)

Contract Type: Permanent

Location: Southend-on-Sea

Job ref: TM1





Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is a growing Southend-on-Sea based charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives. Each day our staff and volunteers work with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to over 1,000 lives every year. 

As a charitable registered provider of short-term social housing operating in Southend-on-Sea, we believe everyone should have a home of their own. At times individuals may require support from HARP and other agencies to maintain a tenancy and avoid a return to homelessness.
We currently manage 226 bed spaces in our emergency and short-term hostels, employ over 90 full and part-time staff, and are supported by numerous volunteers. 

Are you a motivated and passionate individual looking to make a real difference in your local community? Do you have experience of working with people with complex needs, homelessness and housing and want to put this to good use helping others less fortunate?  If so, we would love you to join our team as a Team Manager in our Complex Needs Housing team.


Closing date: Monday 24th May 2021 (Midday) 

Shortlisting: Tuesday 25th May 2021

Interview date: Tuesday 1st June 2021

We are looking for an energetic and engaging service manager who is ambitious, positive and forward thinking to join the HARP management team and lead on the development and growth of HARP’s Supported Housing services in Southend-on-Sea. Reporting to the Service Manager, the ideal candidate will have:  

  • Experience in leading, managing and developing a  large staff team (>15)

  • Experience of managing and delivering services to service users who are homeless and with complex  needs

  • Experience of strategic thinking and multi-agency working

  • Ability to identify, research, develop and implement new business opportunities and initiatives to develop the service

  • Ability to lead, develop and motivate staff to meet challenging performance targets

  • Empathy and understanding for homeless people

HARP will provide you with excellent support and training to carry out your role effectively, to develop your career and contribution to our clients and of course the opportunity to work with dedicated colleagues that strive to transform lives.

Our starting benefits package includes 25 days annual leave, plus Bank Holidays, a contributory pension scheme through The People’s Pension.  HARP will make a contribution to the pension and you will also be required to make a contribution.


If you are interested in this position, please read the above job description and person specification detailing the Technical and Professional ‘Know How’ required.

The application form can be downloaded above. The completed application should then be posted or emailed to Clive Franceschi ( at HARP Head Office, Dencora Court – 4th Floor, Tylers Avenue, Southend on Sea, Essex, SS1 2BB.

Please quote Ref: TM1


For further information and an informal chat about the position please contact Amy Cozins, Service Manager on 07896 517643.

If you have any problems with the application process, please contact Clive Franceschi on 01702 615000.


HARP is an Equal Opportunities Employer. HARP is an active member of the “Homes for Cathy” group of housing associations, which is committed to providing services to tackle homelessness.