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Rough Sleeper Services Navigator Coordinator

To apply for this vacancy please email your CV and a covering letter to:

Job description and person specification
Recruitment of ex-offenders policy

Rough Sleeper Services Navigator Coordinator

Salary: Point 17, £28,845 rising incrementally to Point 22, £31,439 per annum

Hours: Full Time (37 Hours / Variable Shifts including lates, weekend & bank holidays)

Contract Type: Permanent

Location: Southend on Sea


Do you believe that homelessness should be eradicated?

HARP is Southend-on-Sea’s leading homelessness charity. On average we help around 1,000 local people every year to overcome or avoid homelessness. In addition to providing essential short-term emergency shelter, food, clothing and washing facilities, we work to identify the root causes of homelessness, creating tailored support for each person’s circumstances. We achieve success by providing structure, purpose and training opportunities, and by providing longer-term supported housing, empowering people to take steps to leave homelessness behind and ultimately live independently in the community.

Do you have experience of working with rough sleepers?  Does the idea of working in our busy day centre with our outreach team appeal to you?

We are looking to recruit a Coordinator as a lead for our team of Navigators.


  • Access to outreach support

  • Reconnection support

  • Private Rented Sector approved partners

  • Access to homeless healthcare

  • Free food, shower and washing facilities

  • Clean clothing and laundry facilities

  • Signposting to other agencies

  • Referral to statutory services

  • Support with submissions for Homeless Applications, Housing Applications, Universal Credit including brokerage for delays and sanctions

  • Support and advice to entrenched rough sleepers to find a new way to live away from the streets. 

  • Support for people with complex and multiple needs, including substance misuse and mental health problems.


Closing Date: 06/06/2024

Shortlisting: 06/06/2024   
Interviews: 13/06/2024     


Why join us?

HARP Benefits:

  • HARP will provide you with support and training to carry out your role effectively, and to develop your career.

  • 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part-time employees).

  • HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme.

  • Employees will also become members of the non-contributory HARP Death in Service scheme where the benefit is payable is up to 3x your annual salary.

  • Employee Assistance Programme (EAP) 24h, 7 days a week support, Including a free wellbeing app for health, financial, and mental health assistance.

  • Currently we have an annual £1000 cost of living bonus (all pro rata for part-time employees and subject to tax and NI deductions) paid monthly.


If you are interested in applying for this role please provide your CV and Cover Letter, to –


For further information about the position or for informal enquiries please contact Keziah Cussen Harps Day Centre Manager on: 07736911517

Charity No: 1098126 HARP is an Equal Opportunities Employer    

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