Quality and Health & Safety Officer

Job description and person specification
Job application
Application guide
Recruitment of ex-offenders policy

Salary: Point 32, £20,288 rising incrementally to Point 36, £22,634 per annum
(NB: salary shown has been pro-rated down to reflect the 21 hour working week)

Location: Southend-on-Sea

Contract type: Permanent.

Hours: Part-time, 21 hours per week

Job ref: QSHO1 - please quote on your application




Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

We are looking to recruit a talented individual who shares our passion for overcoming homelessness, to oversee the quality, and safety of delivery, of all our services. This post is part time, with 21 hours per week being worked ideally over flexible days, and reports directly to the Chief Executive.


The main duties of the role are:

  1. Monitoring and evaluating the quality of all HARP’s services, mainly through chairing quarterly performance review meetings.

  2. Organising and chairing implementation meetings for all new projects / properties / significant events such as a VIP visit to the Charity.

  3. Pulling together and updating HARP’s Services Manual, containing all policies and procedures relating to service delivery.

  4. Responsibility for implementation of Health & Safety through HARP’s appointed H&S Consultants. 

To be considered for this role, you will have experience of chairing and organising meetings (including via Zoom or equivalent platform), and of drafting, reviewing and maintaining policies and procedures, keeping these in line with best practice and with regulatory requirements. You will be able to demonstrate your ability to work closely alongside a range of staff at all levels in the organisation, as well as with volunteers, Trustees and any external funders or service users with whom the role interrelates. You will need to be able to maintain relationships with all of these which exhibit mutual respect and understanding of each others’ roles, responsibilities and key challenges faced. You will also, ideally, have experience of applying Health & Safety regulations, guidance and risk assessments.

The successful candidate will display patience, politeness, empathy and self-control. They will also be able to demonstrate the ability to hold others to account when assessing and managing the quality of service delivery, or the implementation of new projects and opening of properties, and in overseeing compliance with Health & Safety requirements, all via a supportive and sensitive approach.


For full details please download the job description above.

For further information and/or an informal chat about this post, please contact Jackie Bliss, HARP’s Chief Executive, on 01702 415840.

HARP will provide you with support and training to carry out your role effectively, and to help develop your career. Our benefits package for this 21-hours-per-week role includes the pro-rated down equivalent of 25 days’ annual leave, plus pro-rata entitlement to Bank Holidays, a contributory pension scheme through The People’s Pension, and a Death in Service Benefit paid for by the Charity. Unless you choose to opt out of the pension scheme, HARP will make a contribution towards this and you will also be required to make a contribution by deduction from salary.

Closing Date: Friday 20th August 2021 midday
Shortlisting: Tuesday 24th August 2021 
Interviews: Tuesday 14th September 2021​

To apply, please download and complete the application form above. Your completed application should then be posted or emailed to Clive Franceschi (clive.franceschi@harpsouthend.org.uk) at HARP Head Office, Dencora Court – 4th Floor, Tylers Avenue, Southend on Sea, Essex, SS1 2BB (mark envelope as "Strictly private and confidential").

Please quote Ref: QSHO1 

If you have any problems with the application process, please contact Clive Franceschi on 01702 615000.

Charity No: 1098126               Registered Provider of Social Housing no.4742

HARP is an Equal Opportunities Employer

HARP is proud

to pay above the 

Real Living Wage

for our area