Job description and person specification
Recruitment of ex-offenders policy
HARP is proud
to pay above the
Real Living Wage
for our area
Salary: Point 11, £21,748 rising incrementally to Point 16, £24,012 per annum
Contract type: Permenant
Hours: Full-time, 37 hours per week (variable shifts over seven days/evenings)
Job ref: HH4 - please quote on your application
PLEASE NOTE THAT HARP DOES NOT ACCEPT CVs.
IF YOU WISH TO APPLY FOR THE VACANCY ADVERTISED BELOW, YOU MUST COMPLETE THE JOB APPLICATION FORM ABOVE.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?
We are looking for an enthusiastic individual to provide intensive housing management to residents living in our supported accommodation.
Main Purpose of the Role:
Ensure residents of the supported accommodation receive a welcoming, supportive and positive experience that gives them the time and space to adjust to a home environment and settled way of life.
Manage a caseload, key working service users and undertake assessments, support plans and reviews.
Build warm and positive relationships with service users, keeping the individual’s best interests at heart.
Delivering a package of support individually tailored for each resident.
The ideal candidate will have:
. Ability to establish trust and maintain a good rapport with residents when carrying out advice/support work; including the ability to identify and raise concerns regarding safeguarding.
Clear communication skills face to face and on the phone or email, applying trauma-informed approaches.
Ability to cope with challenging situations, and deal with them calmly, efficiently and effectively.
Good customer service skills.
For full details please download the job description above.
For further information and an informal chat about the positions please contact Lauren Collin on 01702 430696.
HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days’ annual leave, plus Bank Holidays, a contributory pension scheme through The People’s Pension and a Death in Service Benefit. HARP will make a contribution to the pension and you will be required to make a contribution.
Closing Date: Monday 7th February 2022 midday
Shortlisting: Tuesday 8th February 2022
Interviews: Tuesday 15th February 2022
To apply, please download and complete the application form above. Your completed application should then be posted or emailed to Lauren Collin (email@example.com) at HARP Head Office, Dencora Court – 4th Floor, Tylers Avenue, Southend on Sea, Essex, SS1 2BB (mark envelope as "Strictly private and confidential").
Please quote Ref: PW10
If you have any problems with the application process, please contact Lauren Collin on 01702 615000.
Charity No: 1098126
Registered Provider of Social Housing no.4742
HARP is an Equal Opportunities Employer