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Front of House Weekend Worker

Salary

£9,983 - £10,365

Location

Southend on Sea

Hours

16

Apply By

2024-07-24

Are you passionate about supporting people out of homelessness?

​HARP is Southend-on-Sea’s leading homelessness charity and every year we work with around 1,000 local people to help them overcome or avoid homelessness.

We are looking for people who bring a range of skills to the organisation to help us meet our mission. Many of our vacancies don’t need direct experience just kindness, compassion and transferable skills which may have been gained through lived experience or volunteering.

 

It is an exciting time to be joining HARP. The organisation has undergone significant change and growth over the past twelve months and we have ambitious plans for the future which will continue to transform lives.

About The Role

JOB REF: DCFH02P/T

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is a growing Southend-on-Sea based charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives. Each day our staff and volunteers work with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to over 1,000 lives every year.

As a charitable registered provider of short-term social housing operating in Southend-on-Sea, we believe everyone should have a home of their own. At times individuals may require support from HARP and other agencies to maintain a tenancy and avoid a return to homelessness.

Are you a motivated and passionate individual looking to make a real difference in your local community? If so, we would love you to join our Bradbury Centre team as a Front of House Worker.

We are looking to recruit to our busy day centre in the centre of the town, which is often the first port of call for anyone homeless or at risk of homelessness. Our Bradbury Centre offers the following services:

• Access to outreach support and emergency accommodation
• Reconnection support
• Access to homeless healthcare
• Free food, shower and washing facilities
• Clean clothing and laundry facilities
• Signposting to other agencies
• Referral to statutory services
• Support with submissions for Homeless Applications, Housing Applications, Universal Credit including brokerage for delays and sanctions
• Support and advice to entrenched rough sleepers to find a new way to live away from the streets.
• Support for people with complex and multiple needs, including substance misuse and mental health problems.

The ideal candidate will have an empathy for homelessness. Excellent customer service skills and be a self-motivated and a first-rate team player.

For full details and to apply, please download the job description/person specification and submit your CV to recruitment@harpsouthend.org.uk.

For further information about the position or for informal enquiries please contact Natalie Carey on 01702430696.

Download the full job description and personal specification by clicking the button below.

Benefits of working at HARP

Career
Progression

We will provide you with support and training to carry out your role effectively, and to develop your career.

Life Assurance Scheme

All employees will also become members of the non-contributory HARP Death in Service scheme where the benefit payable is up to 3x your annual salary.

The Employee Assistance Programme (EAP)

We'll provide you with an Employee Assistance Programme (EAP) 24h, 7 days a week support, Including a free wellbeing app for health, financial, and mental health assistance.

Generous Holiday Allowance 

25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro-rata for part-time employees).

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