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Executive Director Of Service Operations


£65,569- £71,217


Southend On Sea



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Are you passionate about supporting people out of homelessness?

​HARP is Southend-on-Sea’s leading homelessness charity and every year we work with around 1,000 local people to help them overcome or avoid homelessness.

We are looking for people who bring a range of skills to the organisation to help us meet our mission. Many of our vacancies don’t need direct experience just kindness, compassion and transferable skills which may have been gained through lived experience or volunteering.


It is an exciting time to be joining HARP. The organisation has undergone significant change and growth over the past twelve months and we have ambitious plans for the future which will continue to transform lives.

About The Role

The organisation has undergone significant change over the past twelve months, we are moving into an ambitious time bringing together operations with a refreshed focus on delivering a creative solution that enables those we support to really transform their lives. We are striving for excellence across the services we offer by investing into our practices, people, property and place.

We are looking for someone with a strong background of delivering and developing creative and impactful services for rough sleepers and others at risk of homelessness with complex needs. Someone who is motivated by the challenges of change and someone with the energy and enthusiasm to lead and support others in working with a cohort that may be harder to reach to achieve sustainable outcomes.

You should have experience of developing and maintaining relationships with councils, other statutory services and community partners to deliver positive outcomes for the client group. You will be the organisations expert on safeguarding and should be conversant with supporting others and managing risks which might fall into safeguarding or sit just outside it. You will be flexible, adaptable and confident in adapting services to respond to shifting priorities and evolving external environments.

Download the full job description and personal specification by clicking the button below.

Benefits of working at HARP


We will provide you with support and training to carry out your role effectively, and to develop your career.

Life Assurance Scheme

All employees will also become members of the non-contributory HARP Death in Service scheme where the benefit payable is up to 3x your annual salary.

The Employee Assistance Programme (EAP)

We'll provide you with an Employee Assistance Programme (EAP) 24h, 7 days a week support, Including a free wellbeing app for health, financial, and mental health assistance.

Generous Holiday Allowance 

25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro-rata for part-time employees).

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