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Items we can collect

We sell items in our charity shops to raise vital funds to support services for homeless people in the Southend area.


You can book a free collection of large items with our team via our online form, and a member of our team will contact you within five working days to confirm your booking.

We can collect...

  • Sofas, armchairs and suites

  • Tables, chairs, desks and cabinets

  • Beds, wardrobes, chests of drawers and dressers

  • Other large items of furniture, such as TV units and coffee tables

  • Certain large electricals like TVs, fridges and freezers

  • Smaller electricals and bags of clothing can only be collected alongside larger items 

We can't collect...

  • Soft furnishing without a fire safety label attached

  • Water-based electrical items, such as washing machines and dishwashers

  • Tumble dryers

  • Smaller electricals and bags of clothing, unless accompanied by larger items

  • Any items that are on our list of things we can't sell

Requesting a collection

Before requesting your collection, please make sure that:

  • The items you wish to donate are in good condition and work correctly

  • Any soft furnishings have their original fire safety labels attached

  • The items aren't on our list of things we cannot sell

Please remember, all collections are subject to the discretion of our collection team, so we advise not to arrange for replacements to arrive until your collection has been completed. 

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