Housing Support Worker

Job description and person specification
Job application
Application guide
Recruitment of ex-offenders policy

HARP is proud

to pay above the 

Real Living Wage

for our area

Salary: Point 3, £19,170 rising incrementally to Point 6, £20,344 per annum

Location: Southend-on-Sea

Contract type: Permanent

Hours: Full Time (37 Hours / Variable Shifts covering days, evenings and weekends)

Job Ref: HSW1 - please quote on your application




Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is Southend-on-Sea’s leading homelessness charity. On average, we help around 1,000 local people every year to overcome or avoid homelessness. In addition to providing essential short-term emergency shelter, food, clothing and washing facilities, we work to identify the root causes of homelessness, creating tailored support for each person’s circumstances. We achieve success by providing structure, purpose and training opportunities, and by providing longer-term supported housing, empowering people to take steps to leave homelessness behind and ultimately to live independently in the community.

As a charitable registered provider of short-term social housing operating in Southend-on-Sea, we believe everyone should have a home of their own. At times individuals may require support from HARP and other agencies to maintain a tenancy and avoid a return to homelessness.

We currently manage 226-bed spaces in our emergency and short-term accommodation, employ over 90 full and part-time staff, and are supported by a number of volunteers.

Are you a motivated and passionate individual looking to make a real difference in your local community? Are you also available at the weekends on a rota basis to put your skills to good use helping others less fortunate?  If so, we would love you to join our housing management team as a Housing Support Worker.

To be considered for this role you will need to:


  • Demonstrate patience, politeness and self-control


  • Organised, adaptable, and a good communicator


  • To be enthusiastic and motivated by, a constantly changing and busy environment


  • Flexible to work where you are most needed in our supported housing services


We are happy to consider applicants without experience in this field that can demonstrate empathy and enthusiasm for the role.

Closing date: Tuesday 7th June 2022 (Midday)

Shortlisting: Wednesday 8th June 2022

Interview date: Monday 13th June 2022

HARP will provide you with excellent support and training to carry out your role effectively, to develop your career and contribution to our clients and of course, the opportunity to work with dedicated colleagues that strive to transform lives. Our starting benefits package includes 25 days of annual leave plus Bank Holidays, a contributory pension scheme through The People’s Pension.  HARP will make a contribution to the pension and you will also be required to make a contribution.

If you are interested, in this position the job description and person specification detailing the Technical and Professional ‘Know How’ required and an application form can be found on our website via the button below.

If you would like to discuss this opportunity, the shift patterns or any other aspect of the role please contact Adele Morton, Team Manager on 01702 602913. To apply for this position, please apply via our website at  www.harpsouthend.org.uk clicking on the “Get Involved” tab and the “Careers” and completing the google form.

HARP is an active member of the “Homes for Cathy” group of housing associations, which is committed to providing services to tackle homelessness.

Charity No: 1098126        


Registered Provider of Social Housing no.4742

HARP is an Equal Opportunities Employer