Housing Support Worker

Job description and person specification
Job application
Application guide
Recruitment of ex-offenders policy

Salary Grade: NJC Point 3, £18,561 - rising incrementally to Point 6, £19,698 per annum (pro rata) 

Hours: Part Time, 30 hours per week (on a rota basis covering days, evenings and weekends)

Contract Type: Permanent

Location: Southend-on-Sea

Job ref: HHSW1





Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?


HARP is a Southend-on-Sea charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives. Each day our staff works with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to 1200 lives every year.


As a charitable registered provider of short-term social housing operating in Southend-on-Sea, we believe everyone should have a home of their own. At times individuals may require support from HARP and other agencies to maintain a tenancy and avoid a return to homelessness.
We currently manage 226 bed spaces in our emergency and short-term accommodation, employ over 90 full and part time staff, and are supported by numerous volunteers. 

Are you a motivated and passionate individual looking to make a real difference in your local community? Do you have experience of working with people with complex needs, homelessness and housing and want to put this to good use helping others less fortunate?  If so, we would love you to join our team as a Housing Support Worker.

We are looking for an enthusiastic individual to enhance the work in our emergency housing accommodation. 

To be considered for this role you will need to: 


  • Demonstrate patience, politeness and self-control

  • Organised, adaptable, and a good communicator

  • To be enthusiastic and motivated by, a constantly changing and busy environment


We are happy to consider applicants without experience in this field that can demonstrate empathy and an enthusiasm for the role.


Closing date: Tuesday 25th May 2021 (Midday) 

Shortlisting: Wednesday 26th May 2021

Interview date: Wednesday 2nd June 2021

HARP will provide you with support and training to carry out your role effectively, and to develop your career.

Our benefits package includes 25 days’ annual leave (pro-rata) , plus Bank Holidays, a contributory pension scheme through The People’s Pension and a Death in Service Benefit. HARP will make a contribution to the pension and you will be required to make a contribution.

If you are interested in this position, please read the above job description and person specification detailing the Technical and Professional ‘Know How’ required.

The application form can be downloaded above. The completed application should then be posted or emailed to Clive Franceschi (clive.franceschi@harpsouthend.org.uk) at HARP Head Office, Dencora Court – 4th Floor, Tylers Avenue, Southend on Sea, Essex, SS1 2BB.

Please quote Ref: HHSW1


For further information and an informal chat about the position please contact Lauren Collin, Team Manager on 01702 430696.

If you have any problems with the application process, please contact Clive Franceschi on 01702 615000.


HARP is an Equal Opportunities Employer. HARP is an active member of the “Homes for Cathy” group of housing associations, which is committed to providing services to tackle homelessness.