Housing Support Worker - Heath House

Job description and person specification
Job application
Application guide
Recruitment of ex-offenders policy

Housing Support Worker - Heath House Emergency Accommodation

Salary: Starting at Point 3, £18.065 rising incrementally to Point 6, £19,171 (pro rata) per annum

Location: Southend-on-Sea  Contract type: Permanent - Part time 16 hours per week.

Work pattern: Week 1 – Mon & Wed 5pm – 9pm & Sun 9am – 5pm  

                            Week 2 – Tue & Wed 5pm – 9pm & Sat 9am – 5pm

                            Week 3 – Sat & Sun 9am – 5pm

Job ref: HH1






Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is a Southend-on-Sea charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives. Each day our staff work with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to 1200 lives every year.


We are looking for an enthusiastic individual to enhance the work in our Emergency Accommodation services at The Bradbury Centre in York Road.


Main Purpose of the Role:

  • Ensure residents of Heath House receive a welcoming, supportive and positive experience that gives them the time and space to adjust to a home environment and settled way of life.

  • Build warm and positive relationships with residents, keeping the individuals best interests at heart.

  • Enable residents to retain their accommodation, prevent evictions and assist residents that are ready to move on.

  • To ensure the safety and wellbeing of residents.

  • Support residents with meal preparation and household chores

The ideal candidate will:

  • Have an understanding of or experience of working face to face with vulnerable people.

  • Have an empathy and understanding for homeless people, especially those who have complex needs.

  • Have clear communication skills.      

We are happy to consider applicants without experience in this field that can demonstrate empathy and an enthusiasm for the role.

HARP will provide you with excellent support and training to carry out your role effectively, and to develop your career and contribution to our clients. Our starting benefits package includes 25 days annual leave (pro rata), plus Bank Holidays, a contributory pension scheme through The People’s Pension. HARP will contribute to the pension and you will also be required to make a contribution.



Closing date:          Tuesday 11th August 2020 (noon)
Shortlisting:            Wednesday 12th August 2020

Interview date:       Wednesday 19th August 2020

If you would like to discuss any of the roles please contact Lauren Collin on 01702 430696. 

Please refer to the Person Specification to complete the Supporting Statement.

To apply for this position, please download the PDF files above, which can be completed either electronically or manually as required. If you are filling in the forms electronically, please ensure that you save the PDF files to your PC before completing and sending them to HARP. After checking that you meet the criteria outlined in the Job Description and Person Specification, please complete the Job Application Form and Equal Opportunities Monitoring Form (found in the Application Guidance Notes) and return them to the address shown below. PLEASE ENSURE THAT YOU MARK YOUR APPLICATION FORM WITH THE CORRECT JOB REFERENCE: HH1


Applications that have been completed electronically should be e-mailed to: clive.franceschi@harpsouthend.org.uk


Applications that have been completed manually should be sent to:

Clive Franceschi, HARP Head Office, Dencora Court – 4th Floor, Tylers Avenue, Southend on Sea, Essex, SS1 2BB. Please mark your envelope "Strictly Private and Confidential"


If you have any problems with the application process, please contact Clive Franceschi on 01702 615000.


Charity No: 1098126               Registered Provider of Social Housing no.4742

HARP is an Equal Opportunities Employer

© 2020 HARP

HARP is a registered charity, number: 1098126

HARP is a company limited by Guarantee: 04566985

HARP is a registered provider of social housing number: 4742

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