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Housing Support Worker

Job description and person specification
Application guide
Recruitment of ex-offenders policy

Housing Support Worker

Salary Grade: Point 3, £22,085 rising incrementally to Point 6, £22,968 per annum

Hours: Full Time (37 Hours / Variable Shifts covering days, evenings and weekends)

Contract Type: Permanent

Location: Southend-On-Sea         Job ref: C1HSW01/BBHSW02


Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is Southend-on-Sea’s leading homelessness charity. On average we help around 1,000 local people every year to overcome or avoid homelessness. In addition to providing essential short-term emergency shelter, food, clothing and washing facilities, we work to identify the root causes of homelessness, creating tailored support for each person’s circumstances. We achieve success by providing structure, purpose and training opportunities, and by providing longer-term supported housing, empowering people to take steps to leave homelessness behind and ultimately live independently in the community.


Are you a motivated and passionate individual looking to make a real difference in your local community? Are you also available at the weekends on a rota basis to put your skills to good use helping others less fortunate?  If so, we would love you to join our housing management team as a Housing Support Worker.

To be considered for this role you will need to:


  • Demonstrate patience, politeness and self-control


  • Organised, adaptable, and a good communicator


  • To be enthusiastic and motivated by, a constantly changing and busy environment


  • Flexible to work where you are most need in our supported housing services


We are happy to consider applicants without experience in this field that can demonstrate empathy and an enthusiasm for the role.


Closing Date:              27th December 2023 (midday)

Short listing Day:        28th December 2023

Interview Day:             3rd January 2024


HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part time employees).


HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme. Employees will also become members of the non-contributory HARP Death In Service scheme. Full details of the schemes can be given on request.


If you would like to discuss this opportunity, the shift patterns or any other aspect of the role please contact Chris Applin, Team Manager on 01702 602913.


For full details and to apply, please download the job description/person specification from our website and submit your CV to  


**Please note that if invited for an interview, there will be a test to undertake.

HARP is an active member of the “Homes for Cathy” group of housing associations, which is committed to providing services to tackle homelessness.

Charity No: 1098126              

Registered Provider of Social Housing no.4742

HARP is an Equal Opportunities Employer

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