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Day Centre Operative

Job description and person specification
Application guide
Recruitment of ex-offenders policy

Salary: Point 6, £22,968 rising incrementally to Point 9, £24,194 per annum

Location: Southend-on-Sea

Contract type: Permanent

Hours: Full-time, 37 hours per week, in accordance with rota (to include weekdays and weekends)

Job Ref: DCO002


Please send CVs and covering letters to

Do you believe that no one should be forced to sleep on the streets and that everyone should have a safe, warm place to call home?

HARP is Southend-on-Sea’s leading homelessness charity. On average we help around 1,000 local people every year to overcome or avoid homelessness. In addition to providing essential short-term emergency shelter, food, clothing and washing facilities, we work to identify the root causes of homelessness, creating tailored support for each person’s circumstances. We achieve success by providing structure, purpose and training opportunities, and by providing longer-term supported housing, empowering people to take steps to leave homelessness behind and ultimately live independently in the community.

As a charitable registered provider of short-term social housing operating in Southend-on-Sea, we believe everyone should have a home of their own. At times individuals may require support from HARP and other agencies to maintain a tenancy and avoid a return to homelessness.

We currently manage over 250 bed spaces in our emergency and short-term accommodation, employ over 100 full and part time staff, and supported by a number of volunteers. 
Our Day Centre Team provides direct access day centre services for people who are rough sleeping. This will include access to food prepared on site, laundry and bathing facilities.

This extremely rewarding role involves identifying support needs, overseeing the day to day running of the day centre and facilitation of recovery groups and working closely with our Outreach Team to support individuals from the street and in to accommodation.

To be considered for this role you will need to demonstrate:

  • Ability to motivate complex and diverse client groups.

  • Organised, adaptable, and an excellent communicator with an ability to collate and share information.

  • A creative and pro active approach.

  • High levels of Resilience.

  • Ability to effectively manage conflict.

  • Excellent verbal and written communication skills


Closing Date:   Monday 04.12.2023

Short listing Day: Tuesday 05.12.2023

Interview Day:  Monday 11.12.2023


HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part time employees).


HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme. 


Employees will also become members of the non-contributory HARP Death In Service scheme. 

Full details of the schemes can be given on request.


For further information about the position or for informal enquiries please contact Elliott Barker Team Manager on: 01702 430696.


Charity No: 1098126

HARP is an Equal Opportunities Employer

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