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Collection & Delivery Team Member

Job description and person specification
Job application
Application guide
Recruitment of ex-offenders policy

Salary: Point 3, £21,085 

Location: Southend-on-Sea

Contract type: Fixed Term (end 31st May 2023)

Hours: Full Time (37 hours per week)



Please send CVs to

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is Southend-on-Sea’s leading homelessness charity. On average, we help around 1,000 local people every year to overcome or avoid homelessness. In addition to providing essential short-term emergency shelter, food, clothing and washing facilities, we work to identify the root causes of homelessness, creating tailored support for each person’s circumstances. We achieve success by providing structure, purpose and training opportunities, and by providing longer-term supported housing, empowering people to take steps to leave homelessness behind and ultimately to live independently in the community.

An exciting opportunity has arisen for an experienced Collection & delivery Team Member at our Furniture Shop. You will be responsible for assisting the Head of Charity Shops, Charity Shops Managers and existing Collection & Delivery Team Members with daily operations, supporting the delivery of sales and profit targets for the shop by collecting and delivering goods. You will have the enthusiasm, energy and 'can do' approach that will ensure you meet the challenges and expectations of warehouse operations, to collect, load and deliver stock to and from customers across a wide range of furniture product in a given geographical area, supporting the delivery and improvement of sales and profit targets for the furniture shop. 

The ideal candidate will:

•    Have experience of driving a medium sized van (Luton or equivalent) and hitting collection and delivery deadlines.
•    Have a full clean driving license permitting the driving of Category B vehicles.
•    Be able to lift and move heavy loads as part of a two person team throughout the working week. 
•    Be flexible and able to go above and beyond to achieve results, including able to work weekends. 
•    Have empathy and understanding for homeless people.

Closing Date: Open ended
Shortlisting Day: N/A
Interview Day: To be arranged


HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part time employees).

HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme. Employees will also become members of the non-contributory HARP Death In Service scheme. Full details of the schemes can be given on request.

For full details and to apply, please download the job description/person specification above and click the apply now button to start your application, or submit your CV to


For further information and an informal chat about the position please contact Sarah Boothby-Lund on 01702 473 280.

Charity No: 1098126      


Registered Provider of Social Housing no.4742

HARP is an Equal Opportunities Employer

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