Collection and delivery team member

Job description and person specification
Job application
Application guide
Recruitment of ex-offenders policy

Salary: Salary grade Point 3, £18,887 rising incrementally to Point 6, £20,043 per annum

Location: Southend-on-Sea

Contract type: Permanent.

Hours: Full-time, 37 hours per week

Job ref: VAN - please quote on your application

 

PLEASE NOTE THAT HARP DOES NOT ACCEPT CVs.

IF YOU WISH TO APPLY FOR THE VACANCY ADVERTISED BELOW, YOU MUST COMPLETE THE JOB APPLICATION FORM ABOVE.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

An exciting opportunity has arisen in our delivery team. You will be responsible for things such as ensuring that all arranged collections and deliveries are fulfilled with care, efficiency, co-operation and excellent customer service. Collect donated goods, including heavy items of furniture, from the homes of members of the public, and deliver to HARP’s various charity shop locations in Southend following HARP’s procedures and delivering purchased items of furniture to customers’ homes following HARP’s procedures.

 

The main purpose of the job:

  1. Driving the HARP shop van and collecting and delivering goods, both from donors’ homes and between our current network of four Charity Shops.  

  2. Ensuring safe working practices are observed when lifting and carrying heavy items.

  3. Liaising with donors and customers regarding collections and deliveries, providing an excellent quality of service to help ensure repeat custom, and completing paperwork as required.

The ideal candidate will:

  • Have experience of driving a medium-sized van (Luton or equivalent) and hitting collection and delivery deadlines.

  • Have a full clean driving license permitting the driving of Category B vehicles.

  • Be able to lift and move heavy loads as part of a two-person team throughout the working week.

  • Be flexible and able to go above and beyond to achieve results, including the ability to work weekends.

  • Have empathy and understanding for homeless people.

 

For full details please download the job description above.

For further information about the position or for informal enquiries please contact Lauren Collin on 01702 615000 (option 3).

HARP will provide you with excellent support and training to carry out your role effectively, and to develop your career. Our starting benefits package includes 25 days annual leave (pro-rata), plus Bank Holidays, a contributory pension scheme and the opportunity to work with colleagues that strive to transform lives.

Closing Date: Tuesday 1st February 2022 (Midday)
Shortlisting: Wednesday 2nd February 2022
Interviews: Monday 7th February 2022 (interviews may be online or in-person depending on work from home guidance at the time)

To apply, please download and complete the application form above. Your completed application should then be posted or emailed to Lauren Collin (lauren.collin@harpsouthend.org.uk) at HARP Head Office, Dencora Court – 4th Floor, Tylers Avenue, Southend on Sea, Essex, SS1 2BB (mark envelope as "Strictly private and confidential").

Please quote Ref: VAN.

If you have any problems with the application process, please contact Lauren Collin on 01702 615000 (option 3).

Charity No: 1098126               Registered Provider of Social Housing no.4742

HARP is an Equal Opportunities Employer

HARP is proud

to pay above the 

Real Living Wage

for our area

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