Assessment Worker

Job description and person specification
Job application
Application guide
Recruitment of ex-offenders policy

Salary Grade: NJC Point 6, £19,698 rising incrementally to Point 9, £20,903 per annum 

Hours: Full Time (37 Hours / Variable Shifts)

Contract Type: Permanent

Location: Southend-on-Sea

Job ref: DCAW1





Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?


HARP is a Southend-on-Sea charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives. Each day our staff works with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to 1200 lives every year.


We are looking to recruit to our busy day centre in the centre of the town, which is often the first port of call for anyone homeless or at risk of homelessness. Our Assessment Team offer the following services:


  • Access to outreach support and emergency accommodation

  • Reconnection support

  • Private Rented Sector approved partners

  • Access to homeless healthcare

  • Free food, shower and washing facilities

  • Clean clothing and laundry facilities

  • Signposting to other agencies

  • Referral to statutory services

  • Support with submissions for Homeless Applications, Housing Applications, Universal Credit including brokerage for delays and sanctions

  • Support and advice to entrenched rough sleepers to find a new way to live away from the streets. 

  • Support for people with complex and multiple needs, including substance misuse and mental health problems.


To be considered for this role, you will need the demonstrable ability to work within a highly effective, person centred day centre service for clients, some with complex needs. Your experience must include the holistic assessment of need, support and risk, and multi-agency casework planning.


Organised, adaptable, and an excellent communicator, you will be enthusiastic about working in a psychologically informed environment, and creative in your approach to service delivery. You are resilient in, and motivated by, a constantly changing and busy environment. A good understanding of the regulatory and financial environment within which accommodation based support operates is essential.


Closing date: Thursday 6th May 2021 (Midday) 

Shortlisting: Friday 7th May 2021

Interview date: Tuesday 18th May 2021

HARP will provide you with support and training to carry out your role effectively, and to develop your career.

Our benefits package includes 25 days’ annual leave (pro rata) , plus Bank Holidays, a contributory pension scheme through The People’s Pension and a Death in Service Benefit. HARP will make a contribution to the pension and you will be required to make a contribution.

If you are interested in this position, please read the above job description and person specification detailing the Technical and Professional ‘Know How’ required.

The application form can be downloaded above. The completed application should then be posted or emailed to Clive Franceschi ( at HARP Head Office, Dencora Court – 4th Floor, Tylers Avenue, Southend on Sea, Essex, SS1 2BB.

Please quote Ref: DCAW1


For further information and an informal chat about the position please contact Lauren Collin, Team Manager on 01702 430696.

If you have any problems with the application process, please contact Clive Franceschi on 01702 615000.


HARP is an Equal Opportunities Employer. HARP is an active member of the “Homes for Cathy” group of housing associations, which is committed to providing services to tackle homelessness.